jumia.com

1.7
1.7 Based on 201 reviews

...

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The worst company I have ever dealt with!!!

God I cannot explain how much I hate this company. Their website is horrible, awful. For some reason I placed an order with this app, but it sent to the wrong address. I immediately noticed the mistake but could not cancel.There is NO customer service - the help section on the website does not work, the cancel order button does not work, the live chat is just a robot, the phone is just a robot. There is no way to speak to an actual person!Also, they do NOT accept returns/refunds.They take your money and then run. What an awful garbage company!!Also, 10 days for delivery? Are you serious!??! The item is less than 2 miles away...Also their food delivery app is garbage.

1
Date of experience: Nov 09, 2021

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