A company that uses bot to talk to customers is already garbage. These cons only care about your money; they will call when they want you to place an order but will never let you lodge a complaint. They refused to refund me after selling fake and faulty earphones because I did not have original packaging. Now I am wondering am I supposed to keep trash in my house because I cannot trust what they are selling me. Stupid excuse! Been a customer since 2017!
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