Poor online shopping site. They are scammer in disguise: no good customer support services, no refund system, this is a scam site.Details: on 29th November 2023, I ordered a phone p40 itel. And I paid using my card #61260. And order number: 1875623992. After a while jumia cancelled the order. I called jumia to find out the reason of cancellation. They asked me to screen shot my evidence of payment,so I did . They said they have seen it and refund would take 7 business days . After 7 business days, I reached jumia and I was asked to send commercial bank account on call and in email , so I did . They gave me another 7 business days and a date to be 8/01/2024. After that date I called they said 'sry we have escalated the matter and I should wait 24 to 48hours' from that day that quote becomes their response till date of writing this review on 15/01/2024. Becareful with jumia.com everybody. Thanks
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