Jumia.com stands out as one of the worst online shopping platforms known to people. Here’s why: I placed an order for a generator worth almost 1 million Naira. Initially, I received an order confirmation along with a delivery timeframe. However, the trouble started when I received a notification that my order had been shipped, yet the tracking remained stuck at one location on the map. Eventually, it vanished, displaying a 'tracking not found' message.My expected delivery day passed without any sign of the order. Frustrated, I contacted their live agent, which took an hour to connect. Wasting my entire morning, I had to guide the agent on how to check my order status within their system. Shockingly, I was informed that the delivery date was postponed by a week, without any prior notification.At this point, my confidence in Jumia's ability to deliver orders has plummeted. I’m uncertain whether I’ll ever receive my order. Jumia appears unreliable, and I’ve lost trust in using their site for any future purchases.
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