THEY THINK THEY ARE ABOVE THE CUSTOMER AND ARE DISMISSIVE. If I could give minus stars I would.Received a phone that may as well be a brick, I returned in proper packaging and WELL within the time. I was messaged 10 days later saying my return was not accepted end of.I was told it would be redelivered and if I didn't accept it would be confiscated. Totally ignored my reason and given no explanation whatsoever. Forced to accept the piece of crap, but I will accept it but smash it to pieces just so they don't get to keep it as I'm so angry and insulted!I will never use jumia again so I hope the sly scammers enjoy their money they robbed of me for a stupid piece of plastic as I would of spent so much more!!!!!
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