If I'm to recommend, Jumia should be out of my recommending list.Very unreliable, deceitful and full of unreliable staff, starting from their drivers.I order for 40 inches tv from Jumia June last month, when the item was to be delivered it was taken to a wrong far location that I need to spend extra money to get, a message then came in to my SMS that I wasn't available to collect my order after the driver informed about the wrong address my order was taken to, I was like What The Hell is going on, the package was about 100Km far away from me?That wasnt enough, I have to spend additional 4,000 naira to and fro to get it. To my greatest surprise, 40 inches tv reduced to 35inches (40 inches shud be 102cm according to standard measurement and wat was written in the pack, I got 89cm, ie 35inches, shorting me 5 inches, 13cm) with bad quality. Automatically wat was shown in advert different from the real package.Tried all my possible best to contact Jumia, all was abortive, the HELP Center connecting me with Robut and then customer service Rep, after the Rep listened to my complaints, she ended the session, with no solution to my complaints, all numbers connected to Jumia weren't connecting. I was even blocked in their mailing address for complaining, and now you want me to recommend, (I can only recommend FIRE )If u care to see chats receipts I have them with me starting from the customer service Rep to their mailing.Zero rating for u Jumia......
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