I ordered on jumia global since November 2020 and its January 2021 and I still have not received my package. Infact jumia don’t have a direct phone line to contact. U only write to them which they respond after three days. I tracked my order which showed that my item has arrived the destination country but all effort has proven difficult because i still dont know why my package has not been delivered yet. Very poor service. No direct contact number to complain. When u write to them, it takes three days or more for them to respond. Am never using Jumia again! I just want my paid for package to be delivered.
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