jumia.com

1.7
1.7 Based on 201 reviews

...

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Lynnette F.
Firstly I had ordered a foundation…

Firstly I had ordered a foundation online and the payment was not going through because there system was down so I decided to make a call. I called them to place an order and they weren't able to confirm the order number so we canceled the order. Then I decided to try my luck and order online and finally after trying so hard it went through. Then I get two delivery agents coming on the same day stating that I haven't paid for the goods and I did pay I even showed the guy my mpesa and online payment. I canceled the order and asked for a refund and I received it. Please improve your services this is the first time I have been disappointed. If you want proof I can send it to you. I have the picture

1
Date of experience: Nov 12, 2020

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