I ordered a 32 inch Digital Satellite TV and paid via Mobile money. In two weeks my item was not ready. Their systems had sent me message that my order is cancelled when i never cancel the order. My money has not been refunded and i keep calling for days now only for them to keep telling me we are sorry. I don't advise any body to patronize Jumia in Ghana. Please don't buy from them, for me they are fraudsters. Customer call center is also annoying, with voice interactions instead of an agent talking to Us.
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