You have poor customer care service especially at the office near the i&m bank to be specific. There is a very dark lady who is very much inconsiderate, incompetent, inhumane and extremely rude. She even had the nerve to grab my product from my grip after making inquiries Jumia's return policy. I have been devasted with the Jumia workers for a product i prepaid dearly. My experience with Jumia has been awful, and their products are of poor quality. I am never buying anything again from this site. I am highly disappointed and withdrawing my loyalty from them. I am confidently moving to other sites like Killimall, and the likes.
Claim your business profile now and gain access to all features and respond to customer reviews.
