Good afternoon,I made a booking this morning and paid for it. I purposely chose Jumia, even though, it was not the cheapest.I selected to leave nairobi at 11.35am and get to Hawassa, the following morning. I needed a long layover. I didn't require accomodation and that question was not asked anyway.Upon completion of payment, my ticket was sent swiftly but had one hour layover. Besides the fact that i will run across to catch the Hawassa flight, am completely inconvenienced;1. My hotel booking for 5th in Addis goes to waste.2. My booking in Hawassa was from 6th and thus not guaranteed for 5th3. Most important, my appointment in addis has to be cancelledYour number, goes to machine and disconnects.Customer service is very poor on your side
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