scammer and con online shopping, jumia KENYA is the worst. on the 3rd of December 2018 i made and order and upon paying i was told the payment could not go through only to find out on the next day from my bank that money had been taken from my account. soo i call jumia kenya and give them all my details including my order number and account details, so, they tell me to wait for 5 to 7 working days for the refund to be made, and so i waited and till today 11th January 2019 am still waiting. i have spoken to very many people from agents to supervisors, all with different stories. the systems were down. the refund has been made check your account. we are working on it. some sooo rude some helpful, but none of them has been able to get me my money back. jumia kenya stole from me and am soo ashamed to given be associated with such a company. you should not operate and you should be closed dwon! i want my money back.
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