The distribution is fast and seamless.
But when Jumpstr expanded their distribution to other platforms other than Spotify, they didn't tell me that they distributed my songs there.
This ultimately led to a 6-month goose chase with both SoundCloud and Routenote trying to get to the bottom of when did it appear there with me nearly copyright striking my own songs.
I only found this expansion out recently so I opened a support ticket with Jumpstr to confirm whether they distributed it and verify whether it's under the same label as cited by SoundCloud.
They only confirmed that they distributed it, but never verified under what label despite my repeated questioning. Instead, they kept on insisting that I "share my account link so they can request the mapping"
Well I'm sorry for not giving the things you guys are asking-- But I'm the customer, you support teams are supposed to help me with my problem, not dodge my question and shoving the "share your account link so we can request this mapping" instruction in my damn face many times in a row without acknowledging everything else I've said!
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Jumpstr is a free distribution platform to get music into
Spotify, Apple, Amazon, Tidal, TikTok,YouTube, and more.
