I ordered the Seliora | Refine Heels and was extremely disappointed with what arrived. The shoes did not look like the ones advertised on the company’s website, and the overall presentation was unprofessional. Instead of arriving in a shoe box, they were shipped in a plastic bag. When I opened the package, a strong chemical smell filled the room immediately, which raised concerns about quality and safety.The shoes themselves looked noticeably different from the photos online, and the materials felt cheap compared to what was advertised. I did not wear them and placed them back in the bag right away. I provided clear photos to customer service to show the condition and to confirm they were not damaged while in my possession.Given the misleading product presentation and poor packaging, I requested a refund through customer service. I hope the company improves product accuracy and quality control, as this experience did not match the expectations set by their website.
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