Finally left cuckoo! Best thing I ever did! Slow speeds always lagging ect, had no help to resolve.I have a new provider same speeds ect absolutely fine. Customer service was awful sent router back a few weeks ago! Kept all the emails untill it stated it was delivered back them, so obviously I deleted the emails ( theres no need for them now right?! They have the equipment back) NOPE!!! then I get an email saying please return your equipment.I have already done this, tried to explain about the emails ect still getting pestered. What else am I to do? I do not have this equipment.Then im owed a refund....... haven't had that either.What a shambles of a company, always some BS over the phone. Be very surprised if I actually get my refund!
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Experience ultrafast full-fibre broadband with Jurassic Fibre!
We are an Exeter-based ultrafast, full fibre-optic broadband business building a multi-million pound network across Devon, Somerset and Dorset.
Jurassic Fibre has raised substantial funds from Fern Trading Ltd, advised by Octopus Investments, to build and operate a fibre-to-the-premises network across the South West of England. We are investing over £250m into building a fibre network in Devon, Dorset and Somerset, passing over 300,000 homes, making ultrafast speeds of up to 950Mbps a reality.
Please note that Jurassic Fibre is a brand name of Cuckoo Fibre Limited, a company incorporated in England with company registration number 15060036 and whose registered office is at 6th Floor, 33 Holborn, London EC1N 2HTSee more
