Dear JustBit Team,Thank you for your response. However, I must be clear that I am not satisfied with this reply.Your message does not provide any concrete information about the status of my refund, the reason for the delay, or a clear timeline for when the payment will be completed. The process has already taken far too long.I therefore request the following information immediately:The current status of my refund caseThe exact reason for the delayThe remaining steps in the processA clear and realistic timeline for when the refund will be completedPlease understand that I will continue to pursue this matter until the full refund has been processed. I expect transparency and a clear resolution as soon as possible.I look forward to your prompt response.Kind regards,Marco
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