I have been waiting for my withdrawal since December 6. The casino does not pay me my winnings, they write that they do not have KYC verification, but this is not true. They asked me to send my documents for proof of address, proof of identity, and a selfie with a passport in my hands. I submitted all my documents, and chat support said that the verification takes up to 1 hour. But they still haven't released my funds, every time I go to chat to ask when I will receive my funds, the support says wait, you still have to wait. I do not recommend playing at this casino because they clearly do everything to avoid paying their players.
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