Dear JustBit Team,
Thank you for your response. However, I must be clear that I am not satisfied with this reply.
Your message does not provide any concrete information about the status of my refund, the reason for the delay, or a clear timeline for when the payment will be completed. The process has already taken far too long.
I therefore request the following information immediately:
The current status of my refund case
The exact reason for the delay
The remaining steps in the process
A clear and realistic timeline for when the refund will be completed
Please understand that I will continue to pursue this matter until the full refund has been processed. I expect transparency and a clear resolution as soon as possible.
I look forward to your prompt response.
Kind regards,
Marco
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