justcuts.com.au

3.1
3.1 Based on 373 reviews

Just Cuts, Style cuts for everybody...

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GoldenPlay29
Worst hair salon

Worst hair salon. I paid £15 to get my 5 year old daughter's hair cut at the Lakeside branch, however they have literally butchered my poor girl's hair. On 22nd July, a male hairdresser cut my daughter's hair, it was very noticeable left side was cut shorter than the right. I asked a couple of times if he was sure the hair cut was alright, he said it was straight. I came home and Iiterally every person I showed my daughter's hair to said her hair was not straight and looks like someone amateur cut her hair. I contacted the branch and explained the issue to give them another chance to rectify it, spoke to manager Holly, who asked me to go back so they can correct it. I explained it's very difficult for me to go all the way to Lakeside with my two other kids who are both under 2, however I will go in again and let them fix her hair. So I took my daughter back again on 5th August, the manager seemed nice but she has done an even worse job by giving her a jaggered hair cut, it looks like a kid had cut her hair. I'm in absolute shock as to how a professional hair dressers can do this. My daughter was so well behaved whilst getting her hair cut. I stood next to my daughter to make sure she didn't move her head. It's unbelievable what they have done to my daughter's hair. I paid £15 and took two trips to the Lakeside branch to get this awful hair cut. I could have cut it better myself. Please someone get back to me, I need my daughter's hair cut again and need the money back to go to a proper hair salon.

1
Date of experience: Aug 05, 2023

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