The user interface is unclear as canceling auto ship does not cancel the order and when I contacted them to have the order canceled they told me that they couldn't do anything after Thursday and claims that they sent emails about it which I have confirmed that I've never received such emails. Now I have to worry about over $300 of an extra expenses.On top of that, the only food my dog is prescribed to it is frequently out of stock. I do like how their food have been keeping my dog healthy but the customer service really needs to improve.
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Our goal at JustFoodForDogs is to increase the quality and length of life for as many dogs as possible through a balanced whole food diet. Learn more today.
