In mid-February I ordered a pair of golf shoes. My order was delivered in late February. The shoes that were sent were not what I ordered. I might add the shoes that were delivered were much less expensive than what I paid for. I immediately contacted the company and requested a return label so I could return the shoes. I was asked to provide a picture of the shoes which I immediately did. I was told by customer support that all was in order and a return label would provided to me. That was on February 29th. It is now March 14 and I still do not have a return label. I have followed up several times and have been told “they are working on it.” They did tell me they would give me the return address and I could pay to send the shoes back. I asked to escalate the matter to a supervisor and they would not do this. There is also no customer service phone number so you cannot speak to anyone. I will never order anything from this company again and suggest no one else order from them. They have not done as advertised on their website. Then once they have your money good luck in getting anyone to assist you with a return if the ordered product is not correct. Very unethical company.
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