We hired Justice Tax LLC in March 2025 and paid $4,000 upfront to handle my 2019 tax matter. We fully cooperated and provided every document requested.We were repeatedly led to believe they would file what was needed, help us become compliant with the IRS, and that we may still be able to receive our 2024 tax refund while setting up payment arrangements.However, after taking our payment, the service has been extremely disappointing.Months later, the work that was promised has still not been completed, and instead of clear answers and progress, we have experienced long delays, poor communication, and a lack of transparency. At times, it has felt nearly impossible to get responses, and we have even had issues where communication appeared to be blocked or ignored.Because nothing was properly resolved, our situation has only worsened, and our refund remains impacted. This has caused serious hardship for my family during an already difficult financial period.I am also leaving this review for transparency because consumers should be aware that this business appears in public records and online under multiple associated names and addresses, including references to Accounting and Information Solutions LLC, and related Jacksonville, FL locations. People researching this company should make sure they understand exactly which entity they are hiring before paying any large upfront fees.I am sharing this experience so others will do thorough research, ask very specific questions before signing contracts, and do not assume promises made during the consultation will match the follow-through afterward.I regret trusting this company with such an important matter and am now pursuing formal complaints elsewhere.
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Incorporated in 2000, Justice Tax, LLC and its predecessors continue our mission to help consumers achieve financial freedom from tax issues. For the past two decades, the founders of Justice Tax, LLC assisted consumers with financial struggles. We have facilitated over $2.2 billion of financial obligations for over 20,000 individuals. There is nothing more important to us than our relationship with our clients. Each interaction we share with our clients is held with the care we would expect ourselves. We strive for complete satisfaction every time – Justice, Truth, and Liberty for all.See more
