Easy ordering and they did advise it could be 20 working days but item arrived in 20 days so quicker than expected. Customer service was very quick to reply but not very informative so I wasn't expecting the item to be honest and thought I would have to claim through PayPal but it then arrived the next day so I should have been more trusting. The only reason for the 4 stars and not 5 is because I am little disappointed in the colour as online it appeared to be more purple, which is the colour I wanted, but it's far more pink. It still looks nice though, just not the colour I thought, and it seems decent quality. All in all its a nice looking bag. I would order from this company again.
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