K9 Laboratory website was easy to use. I had a question about a product I bought and it was answered right away. I have beennpreparing my 16 month dog for New Years. I want it to be a calm experience for him. Hec doesnt startle easy but lately so many bangs has made him alert and I fear New Years will be too much. Sharon helped me on what to do to help him with the Kalmte & Balans Chewies and Feromonen Verdamper.
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