kamoni.com

4.3
4.3 Based on 200 reviews

...

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Chester Coleman
I ordered a bikini which did not fit

I ordered a bikini which did not fit. The returns policy was very difficult to find on the web site. I contacted Kamoni who advised as the company is in USA they have no pre paid postal returns and it would be up to me to pay postage. They then offered me a 15% refund or a 30% discount code on future orders. I was quite happy to pay postage and asked for the return address, however they replied to say it probably wasn’t worth my while and they offered to post the same item out again (which I would had to pay for) with a 15% discount or a 40% refund on the original order. All I wanted to do was return the bikini and get my money back. I will not be using this company again.

1
Date of experience: Aug 06, 2024

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