There was a small discrepancy with the welcome bonus, this happened as a result of me going over my session limit, I spoke first with customer service and they were very helpful although that particular agent didn't have the position to alter my account, thus is when I was brought into contact with Taylor (supervisor) after a conversation in which Taylor was friendly and professional I was assured that the situation woukd be rectified at the earliest opportunity after a mandatory cooling off period, I have received an email this morning from Taylor to inform me that the situation has been solved and, that I can now make use of the bonus, this is first class customer service, so I extend my sincere thanks to Taylor who I can tell you keeps her word, a trustworthy customer service should be the backbone of any online casino, and Kansino have certainly scored a win with Taylor, thank you Kansino, and thank you Taylor.
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Kansino is een Nederlands online casino met (live) tafelspellen en slots waar Nederlanders
sinds 1 oktober 2021 legaal kunnen gokken. Play North Limited - het bedrijf achter Kansino -
voldoet aan alle wetten en regels met betrekking tot online gokken, waardoor het over een
vergunning van de Kansspelautoriteit beschikt. De Nederlandse toezichthouder controleert
casino’s met een vergunning regelmatig, waardoor gokken in het online casino van Kansino
veilig en betrouwbaar is.See more
