UK customers need to be aware of the whopping customs charges they need to add on to Kapten and Son prices if they order from the German website and on orders over £130. There is nothing in their website for UK customers. I paid £47 extra for a bag that cost £159.90. I would never had placed an order with K and S if I’d known this was the case. There was no communication after the order had been shipped until a letter arrived by post from Parcelforce(1 week after K and S said that the order had been shipped) stating that I could only have my goods once I had paid customs. Then K and S contacted me asking for a review. The only communication in nearly two weeks. Well if you’re a UK customer, don’t buy anything from them over £130 unless you’re happy to pay a load more when your order reaches the UK.Having submitted this review of K and S , I’ve now read the other 1 star reviews and wish I’d read them earlier. Good advice for UK customers. You will pay a hefty extra charge on orders over £130. There are better and cheaper bags elsewhere. I can’t even face opening the package to look at this bag atm. It could be a complete waste of over £200. K and S don’t seem too bothered when they reply to poor reviews. Another good reason for UK customers to steer clear. Just opened the package today and I would give the bag 5 stars, as it’s exactly what I wanted and well designed for many uses. I ordered it to use as my cabin bag on short and long haul flights. However, I’m sticking with one star for the reasons above.
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Unsere Produkte sind stylish, gut durchdacht designed und glaubwürdig. Sie sind mehr als reine Objekte, sie sind die passenden Begleiter für jedes Abenteuer. Dem Global Citizen gewidmet, möchte Kapten & Son die Leidenschaft für das Abenteuer wecken – gemeinsam mit unseren Kaptens bahnen wir uns den Weg durch den Großstadtdschungel und entdecken mit ihnen das Ende der Welt.See more
