I placed an order on September 28th on the Kapten & Son website and I still haven't received it. Even worse, I haven't even received a tracking number yet.My attempts to reach customer support have been completely unsuccessful. I've tried to contact them via chat 5 times during business hours, but every time I was told no one was available and that I would be contacted via email—but that never happened. Today, I called and waited on hold for 17 minutes, only for the call to be disconnected.This is just terrible service.
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Unsere Produkte sind stylish, gut durchdacht designed und glaubwürdig. Sie sind mehr als reine Objekte, sie sind die passenden Begleiter für jedes Abenteuer. Dem Global Citizen gewidmet, möchte Kapten & Son die Leidenschaft für das Abenteuer wecken – gemeinsam mit unseren Kaptens bahnen wir uns den Weg durch den Großstadtdschungel und entdecken mit ihnen das Ende der Welt.See more