The delivery service ( parcel force ) was very laid back ! It took me 20 days before I could get to my parcel ! They kept updating me saying that delivery attempt was failed due to no one being at home which is just not true ! I was always at home . Despite me contacting their customer service thrice and instructing them to leave the parcel at the concierge if they they couldn’t get through me , they still did not deliver the parcel to me . I had to finally personally go the depot and collect the parcel . They did not provide me with a valid explanation of why the parcel wasn’t delivered, the reason about me not being at home is definitely a lie !
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