They sent me a completely different bag from what I ordered and in a completely different color, which fascinates me.Now I am trying to reach customer service for an hour, it's impossible. Tried the chat, phone.I don't want to issue a standard return because I refuse to pay 4.50eur for shipping, I didn't make a mistake, they did.EDIT: The next day I got the support through the facebook chat and they were very helpful, they even offered me quick delivery before receiving the wrong bag knowing that I was preparing for a trip which was nearing. In the end got the right bag and it is very nice.
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Unsere Produkte sind stylish, gut durchdacht designed und glaubwürdig. Sie sind mehr als reine Objekte, sie sind die passenden Begleiter für jedes Abenteuer. Dem Global Citizen gewidmet, möchte Kapten & Son die Leidenschaft für das Abenteuer wecken – gemeinsam mit unseren Kaptens bahnen wir uns den Weg durch den Großstadtdschungel und entdecken mit ihnen das Ende der Welt.See more