My experience with Karhu's customer service was amazing. I had an issue with my shoes due to a factory fault, I emailed karhu expecting to get an email back with a pre paid returns label etc at the most (I think a lot of us are used to terrible customer service experiences now). But instead, lovely Markus was very prompt in his replies, lovely in his chat, and promptly had a new pair sent out which are now on the way. I can't say enough good things. I've been a fan of Karhu's shoes for years so this just tops it. Thank you karhu and thank you Markus!!
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Karhu, founded in 1916 in Helsinki, known for their running shoes and lifestyle sneakers.
