My shoes arrived, and I liked them a lot. Unfortunately, they developed a small hole after a couple of uses. I emailed the support and Markus replied quickly and helpfully. He was apologetic and immediately acknowledged the issue. He sent me a new pair with no fuss. The shoes are brilliant, so I'm glad to have an easy resolution.
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Karhu, founded in 1916 in Helsinki, known for their running shoes and lifestyle sneakers.
