Placed an order last Dec 24 worth 1.5K and transferred the payment via ACH for the storage delivery. They send an email confirmation of the shipment on Dec 29 that it was shipped but there was no full transparency that the goods will be shipped in two batches. I got the 1st shipment last January 8 and the 2nd shipment hasn't arrived yet until this time.
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From our family-owned business to your kitchen, KaTom is devoted to helping foodservice operators achieve their dreams by ensuring legendary experiences every step of the way. Everything at KaTom is done in-house, from real, knowledgeable associates on every phone call and dedicated product data and content experts in eCommerce to a large team picking ready-to-ship items from our warehouse.See more