I have placed 3 orders with this company totally over $10k. The first item was an egg poaching machine. It was 3k and said it would ship immediately. It took 62 days. I needed a bagel toaster- they were the only ones who had what I needed. It was 2k said ready to ship came in 6 weeks and when it arrived it was thrown in a box dented and broken. In that time I ordered a mixer- again because it said it was ready to ship- that was on 11.10- I still do not have it- I also returned the Bagel toaster over 10 days ago and I still do not have my refund. I would really avoid this company. They really should be investigated by the BBB. It I will be working with Amex to file a claim but NEVER AGAIN.
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From our family-owned business to your kitchen, KaTom is devoted to helping foodservice operators achieve their dreams by ensuring legendary experiences every step of the way. Everything at KaTom is done in-house, from real, knowledgeable associates on every phone call and dedicated product data and content experts in eCommerce to a large team picking ready-to-ship items from our warehouse.See more