I saw the bad reviews but decided to give KaTom a chance anyway. Big mistake they proved every one of those reviews right. This was one of the worst shopping experiences I’ve had. KaTom told me they “couldn’t verify my information” and demanded I either pay through ACH at my bank or wire transfer with an extra $30 fee after I have completed the web payment. Even after I called them directly to confirm everything, they still treated me like a potential fraud and asked me to send in a utility bill, I was right there on the phone confirming my identity and I still got this horrible treatment for the order they haven't shipped yet. Never again will I shop there.
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From our family-owned business to your kitchen, KaTom is devoted to helping foodservice operators achieve their dreams by ensuring legendary experiences every step of the way. Everything at KaTom is done in-house, from real, knowledgeable associates on every phone call and dedicated product data and content experts in eCommerce to a large team picking ready-to-ship items from our warehouse.See more