I made a purchase on Black Friday, but after learning about the company's questionable practices, I immediately requested to cancel my order on the same day. Their response was to hold my order in case I changed my mind, and they attempted to entice me with various offers. I declined these offers and simply asked for a cancellation. Instead, they continued to promote their deals as the best available and processed my payment anyway. One of the offers was a device that, according to some reviews, doesn't even function properly. A week went by with no refund, so I reached out to a payment service with the email correspondence to dispute the charge. They informed me they contacted the company but received no reply, ultimately granting me a full refund. Be wary of overly positive reviews from influencers who may be compensated for their endorsements. It's important to consider feedback from actual customers who have paid for the product and used it over time.
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KAT VR is an independent VR hardware and software research and development company established in 2013. Our mission is safe, realistic, and deeply immersive VR experience.
Kat VR is distributed to various countries and regions, including the United States, Germany, France, the United Kingdom, Australia, Canada, the Middle East, South Korea, Japan, Hong Kong (China), Taiwan (China), etc.See more
