We had a great trip to Kauai and we really enjoyed the Waipouli Beach Resort. The unit was clean upon arrival and we didn't have any problems with the door codes. We needed a new water purifier and she delivered one the next day. I also called for a later check out because our flight got pushed back and she was able to at least give us until 11am. ( 10 a check out is on the early side in my opinion). Since this is considered a high end unit, a few things I think could make it even better....stock the kitchen with a few more essential things aside from salt and pepper ! The paper towels and toilet paper were extremely cheap, those are easy to upgrade. I would have appreciated a "basic" beach items. We have stayed at various places on the Big Island and Grand Cayman and they always have something that comes with the stay in the unit. Small beach chair(s), umbrella maybe even a small cooler or boogie board(s). We had to go out and buy or rent all these items which was wasted time from enjoying our trip. Then at the end of the trip, we just donated them to the unit because we didn't know what else to do with them. I'm sure MANY families have left chairs/ boards/ umbrellas with the unit. This would be appreciated by future families. The property has a lovely restaurant called Oasis that is wasting it's amazing space. The food was good, but it was only open 4 hours per day and not even every day of the week!!! So many families mentioned they would love to have breakfast or lunch there or get poolside drinks, but the place was never open when all the people could be giving them business $$$. All these affluent families were looking to give them business, yet they were barely open it seemed. Such a waste of a beautiful space for that restaurant.
Claim your business profile now and gain access to all features and respond to customer reviews.
