I ordered a personalized gift from them and it stated it would take 4 to 6 weeks to make. I wrote them several times to see the progress & they assured me it was almost done and about to ship. 7 weeks later they started ignoring my emails. I finally got a hold of someone to be told it was never made. I placed the order on November 17th & on January 8th they tell me this!?!?! When I asked for a refund they refunded me partially. I reached out to tell them I didn't get my full refund and they assured me I did. Finally they realized their mistake and refunded me the remainder thanks to my due diligence. No apologies at all, they couldn't care less! If I didn't notice I wouldn't have got my entire money back. I am honestly speechless & will never shop with them again! You should think twice before ordering from this company. Good luck!
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