Impossible to get a refund even when it is due. Paid deposit on an online masters degree, cancelled well within the allowed 14 days but a month later still can’t get a refund. They have no mechanism for properly sorting it out. I’ve been sent from email to email , six different sub divisions of departments but I haven’t had any confirmation they will refund at all. They shouldn’t be offering online courses if they can’t live up to clear rules allowing refunds.
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