It has been one month since I tried to reactivate my subscription. I submitted the payment multiple times and none of which was fully approved so I had to keep requesting a refund so I can redo the process all over again. Their customer support is also god-awful, there wouldn't be any responses for one whole week and the provider will tell you to do one thing and then customer support will tell you another.I submitted my payment at one point and then for some reason, my plan got cancelled without any reason and then they switched my provider. So, I messaged my new provider via the the Keeps website, but he just would not want to reply back or provide me with an update at all. Basically, I paid $118 for a 3-month supply and nothing is happening. I'd call this a scam so I suggest everyone to go to their bank and ask for a chargeback because these incompetent people at this company is insane.
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