After ordering the product, I canceled the subscription so I wouldn't be charged every 3 months, because I wanted to see if it worked first. 3 months later, my card was charged and I received an email saying my order was on the way. I called, but their office was closed because this happened on a sunday, so I promptly emailed them letting them know that I had canceled my subscription and I no longer wanted their products or services, and to refund my card. I received no reply to the email. So I called and, and told them that I had canceled the subscription, that I did not want to continue their services or products, that I did not authorize this transaction, and they told me that my subscription cancellation was invalid. They made me jump through all kinds of hoops to cancel my subscription including filling out paperwork, verification by phone, and a lot of extra steps that I didn't have to do to sign up for the service in the first place. They refuse to give me my refund even though I hadn't gotten the product yet. I offered to send it back without opening it and they still refused. It is a very dishonest and manipulative company, such a scam I don't recommend it to anyone.
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