I have never been more appalled by a company! We have only had this water softner for 5 months and it stopped working completely. We had a Kenmore before and it worked great so we decided to replace it with the same thing. What a horror mistake!! The company gave us the ring around for a week before saying this wasn't a water softner problem. Our problem? HARD WATER. We called a professional and they agreed it is the water softner. Kenmore will not stand by their products because they are GARBAGE!!
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