kensington.com

3.5
3.5 Based on 21 reviews

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Learned something new that made my day.

I have the Kensington Incident Number: 01491046Parent Case Number: Summary: Product Type: Expert Mouse Wireless TrackballModel Number: M01286MSerial Number: B1928B001747Issue Type: Lost USB Receiver /I asked for Pairing Assistance without Receiver or wired method. I had little hope, but I got good news."The good news is that your Expert Mouse Wireless Trackball also supports Bluetooth connectivity, so you can continue using it without the USB receiver. Here’s how to pair it via Bluetooth:Steps to Connect via Bluetooth:Locate the Mode SwitchOn the back of your trackball, you’ll see a small switch. Toggle it toward the Bluetooth symbol.Enter Pairing ModePress and hold all four buttons on the trackball simultaneously for 10–15 seconds. This will put the device into pairing mode.Connect via Your Computer’s Bluetooth SettingsOpen your computer’s Bluetooth settings.Look for “Kensington Expert Mouse” in the list of available devices.Select it to complete the pairing process.Once paired, you’ll be able to use your trackball wirelessly without the USB receiver."Thanks Kensington support, you saved the day!

5
Date of experience: Dec 03, 2025

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