kentreliance.co.uk

3.6
3.6 Based on 140 reviews

We're part of OSB Group, a retail savings and specialist lending group with a family of distinct brands that aim to help you reach your financial goals....

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Antony Baker
Great experience with the new platform, but some room for improvement

I have an easy access account on the new platform, and I must say it’s impressive. The speed of deposits and withdrawals is remarkable, and notifications are instant. It's a significant upgrade from the previous platform (which is still in use for some savings). I highly recommend the platform, though I have some reservations about the account type (details below). Just ensure you’re using the new platform. Why not a full 5 stars? The frustrating practice of launching a new version of the easy access savings account with each rate change is quite bothersome. It’s unnecessary and makes it quite tedious to close one account and open another. I wonder why they can't maintain a single version of the account that simply updates its rates? While it’s beneficial if rates decrease, it’s quite annoying when they rise, requiring a new account setup, fund transfers, and payee updates. I would appreciate a shift to just one account type, even if it means accepting a lower rate when rates fall. It’s a give-and-take situation.

4
Date of experience: Dec 07, 2025

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Business Details

  • We're part of OSB Group, a retail savings and specialist lending group with a family of distinct brands that aim to help you reach your financial goals.

  • language https://www.kentreliance.co.uk

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