Customer service 'excellence' that hangs up the phone when they are no longer interested in listening to you. You can't think of a solution with them, they simply just end the call or leave you on the line talking to yourself! What a shameless lot.
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Kenya Airways one of the best and most respected airline companies in Africa. Enjoy comfort on our true flat beds, relax at the exclusive Pride and Simba lounge, and experience the warm caring African touch. Take advantage of our incredible fare bargains whether on economy or our award winning business class. Fly The Pride of Africa.