After reading the reviews, I had little hope in the system but my experience was not too bad. The actual process of applying for the visa is quite difficult. It took me ages to try and get the pictures I needed to send small enough for the system to accept it and the whole process of applying took about an hour. However, I sent it in the afternoon and was approved the next morning. I was due to fly the next day so perhaps that was the reason they approved it so quickly.
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