kerbappealsolutions.co.uk

1.9
1.9 Based on 51 reviews

...

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Viola
Extremely disappointed

Extremely disappointed! Everything started off well. The team was friendly and they worked hard so no complaints there. My gripe is with the finish. Trowel marks in the resin which to be fair are not noticeable under normal daylight but get the sun low in the sky and they look awful. We have a curved drive where the resin meets stone. The original survey included blocking around the curve but I allowed myself to be talked into trim instead of blocks, they said it would bend around the curve but instead it is a series of fasseted lines. They put a short ramp behind the gate for ease of wheel bin movement, not very neat. They put a rumble strip of blocks at the entrance to drive but that doesn't look finished at one end. They made a really nice step which we were very pleased with but they were one block short so they put the wrong size and shade in, very unprofessional! Last but not least, the boss put his coffee cup on the window sill, the wind blew it on to the resin and stained it when it was still wet. Finally, didn't clean the gate area as they promised they would. I've been trying to get in contact but they don't answer the phone so we're still waiting for them to rectify problems. Regretfully we would not recommend this firm without these issues being rectified!!!

2
Date of experience: Apr 03, 2025

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