kerbappealsolutions.co.uk

1.9
1.9 Based on 51 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Dick Johnson
I had my resin driveways laid August…

I had my resin driveways laid August 2024. The first crew arrived to remove some grass, small blocks laid as one driveway and concrete around the front of the house. Nice guys, but clumsy and snapped my internet cable. I was told as a storm was coming through the resin would not be laid until after the rain the following week. The next day the resin team arrived. I said I was told they would not lay the resin until after the rain. The C-rep said they would be finished before it rained. They did and then the heavens opened and drenched the driveway and puddles formed. I immediately emailed the company to alert them to the puddles. After the weekend A-rep called and said someone would come to check out the drive. A-rep came, looked and said the car must have caused the damage. I explained that the base under the resin had not been compacted enough and that if the resin had been laid after the rain they would have seen the problem. A-rep agreed to fix the drive with no extra cost to me as they had a 10 year warranty. I told him to wait until the weather improved. At the end of April 2025 I contacted A-rep who said he would give me a date for the resurfacing of the driveway. By the end of May I still hadn’t got a date. I sent a message on the number I had always contacted A-rep and got a message from B-rep saying he was not A-rep I tried sending another message which was undelivered. Today I got a call from B-rep saying the company has closed its door and owes him money. Well, after reading the previous reviews which were shocking I guess I was lucky enough to get some sort of driveway. I am so sorry for all those who lost money. Having read the KA’s reply’s I’m wondering, KA are you going to fix my driveway as promised?

2
Date of experience: Dec 06, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More