This company, Kerb Appeal Solutions Ltd, have stolen a large deposit from my elderly neighbour. Pressured into providing money upfront, they have repeatedly delayed driveway and window replacement for 4 weeks, and now will not answer the phone to any number. Their shop is locked up, they've removed their contact phone number from their website, their Google maps result, Facebook page and Instagram account. You can find out information using the official government website "Companies House". The company number is 14258178. Publicly visible information includes the name of the current director and that they ran another company called 'PHOENIX PROPERTY SERVICES MIDLANDS LTD' for 2 years which was dissolved. For others reading, you have a right to cancel your contract. On the Citizens Advice website look for "Cancelling building or decorating work". It's possible to get a letter template and I suggest mailing this via recorded mail to the officially registered address for the business, and get proof of postage. You can report the business as a rogue trader to the citizens advice consumer service via 0345 404 506 and also use their "Report a business to Trading Standards" form which is available on the website each weekend.I cannot find evidence of the current director having setup a new business yet though would be curious to know how others have discovered this. You can track the official details via Companies House for him.
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