I received my chair, found it didnt accomodate my body size. I started the return process within the 7 day return deadline. It took me almost 2 weeks for someone to contact me. At first they wanted to give me like 150 bucks and keep the chair. I had no use for it and its not my responsibility to resale an open box item. Finally I received a return lable and shipped it back to their warehouse. I received the chair around the last part of July and it showed on fed ex tracking that they received it on Aug 18. I have tried to call and sent messages from their website. I have yet to recieve any corrospondance concerning receipt or status of refund from this as of today.
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For several years,KERDOM have been committed to making office furniture better, more ergonomic, and increasing consumer comfort. Each chair is meticulously crafted by the designer, just to deal with the details better. In addition, we have never forgotten to implement humanitarianism. For the third world countries and other poor people,we are doing our best to help them improve their lives.See more
